While in Koh Chang I decided to get myself SCUBA certified, and since my friend Nick was gone and it was my last week and a half in Thailand I decided to (try and) treat myself to a nice beachfront resort. I am, as I have come to find out, not very good at treating myself.
I hopped onto Agoda and found a resort called Apple Resort. It looked nice, had decent reviews…and was just over 2,000 baht a night. Ouch. But, after looking at some other places for slightly more, I decided this was a pretty good option. The room I wanted to book for 4 nights claimed to have free breakfast included (which I was pretty excited about because free food…) so I booked it and made my way over. I checked in around 12 and they said they had to clean the room and I could wait in the bar/restaurant area. Fair enough. Check in was at 2pm but they did say there were going to get it cleaned for me when I checked in. Maybe there was a misunderstanding on my part when I thought they were going to clean it right away when the receptionist ran off to talk to someone, but I waited in the bar for over an hour.
I finally got into the room and I was happy enough with it, it was spacious, had a big comfy bed, hot water shower, fridge, very efficient air con, and a little balcony overlooking the pool. I was happy with it and went down to the restaurant after showering to order some lunch. I ordered fried vermicelli noodles with chicken ( a Thai dish) and it was quite good! Decently priced (70 baht) considering the location. I got to eat right on the beach with a beautiful sea view.
It was a good place to stay and I am not complaining about the room, it was clean and had all the amenities. BUT, there were some things I found problematic. The receipt they gave me when checking in said breakfast was not included. I meant to ask them about this and double check, but I got distracted and then just kept forgetting and so that problem maybe could have been cleared up but I dropped the ball.
Another problem was the complete lack of room service. I stayed there for 4 days and not once was my room serviced. No one ever came to take out the trash or replace the towels. Even the place I stayed at before for literally a quarter of the price came in every other day and replaced the towels, waters, and shampoo/soaps.
I ordered fish and chips my final night at the resort for about 220 baht and it was dismal. I received a plate with a greasy looking hunk of deep fried fish no bigger than my fist and a handful of fries that looked to be haphazardly thrown together on a plate. There was no lemon, tartar sauce, or any sort of sauce at all for the fish. I was quite disappointed with this meal.
Overall, the room was pleasant and the Thai food was quite good from the restaurant. The beach was clean and not too busy, the water clear and calm. As a definite bonus the beach was beautiful! But all of White Sands Beach is beautiful no matter where you stay. However, the lack of room servicing and incredibly overpriced meals for small portioned and poorly prepared foreign food was a huge disappointment. If the room was priced at half of the price I would be much happier, but for over 2,000 baht a night I feel like I was incredibly ripped off.
My treat yo’ self endeavor failed; love the beach but I was disappointed with this resort. If you find yourself on Koh Chang’s White Sand Beach avoid this resort, there are many better places to stay!!
Name: Apple Resort
Location: White Sands Beach, Koh Chang
Price: Just over 2,000 baht from agoda.com for a pool view room
Pros: Thai food was good from the restaurant, rooms were clean and in good condition, all promised amenities in the room were included, efficient air con, balcony big enough to sit on with a pool view as stated
Cons: Room was not serviced once over 4 days, overpriced foreign food, website was completely in Thai so you don’t know what the walk in prices are, booked for free breakfast but in reality it was not included
Would I go back?: No.